Business processes. How to describe, debug and implement them. Workshop

Business processes. How to describe, debug and implement them. Workshop

Book Description

This book describes a simple and reliable technology for working with business processes: their description, debugging, implementation and further improvement. The system was created in the course of working with hundreds of companies in Russia and the Russian-speaking space - a variety of industries: from large holdings to medium and small businesses. Including in project-oriented areas: development, construction, system integration, etc. The results of the application are further. Specific tools: without water and abstractions. Lively and exciting. Honestly and sincerely. Here is a step-by-step guide that will allow you to put things in order in the processes of your business. So that it: • brings a good profit, • works stably, • becomes more competitive and resistant to crises, • develops on the energy of the whole team, not just the boss, • does not depend on the conceit of the "stars" and the sloppiness of employees, • requires minimal control from the owner. Our approach allows us to make a business a technological "mechanism", and at the same time - a living self-developing "organism". Which brings joy to the owner, employees, customers and partners. The book is intended for business owners and top managers. It will also be useful for business consultants, coaches, coaches, psychologists, etc. The author continues and deepens the topics that Michael Hammer raised in well-known works on reengineering. Revises the approach to process improvement and implementation.