Servis so smislom
Gett. A service with meaning
Book Description
Gett is an innovative company providing taxi and delivery services for private and corporate clients, with a global network in more than 120 cities around the world, including London, Tel Aviv, Moscow and New York. What is the secret of the success of the "service with the best drivers" and the growth of 400% per year? Diana Kudaeva, Head of the Gett Customer Service Department in Russia, is sure that by making customers happy you become happy yourself. Learn how to assemble and rally a team of motivated employees, create the best service from scratch, provide your company with an advantage among competitors and win the love of customers.
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