Psychology of business conflicts. Textbook
Psychology of business conflicts. Textbook
Book Description
Textbook for the faculties of Psychology, Economics and Management. Conflict is a real struggle between acting people or groups, regardless of what the origins of this struggle are. A conflict arises when the parties are convinced that the goals of their activities are incompatible. And, most importantly, conflict is an inevitable result of any management system, any hierarchically organized system. Is it possible to manage conflicts? What is your style of behavior in a conflict situation? What are the "rules of the game" for getting out of a conflict situation? This is the book. For students, postgraduates and teachers of higher educational institutions, managers and managers of various institutions and firms, as well as a wide range of readers.
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