Retail staff from A to Z
Retail staff from A to Z
Book Description
The book is dedicated to retail staff in all its diversity. It contains a large number of examples from the practice of Russian retail. The book contains not only answers to questions on how to select, evaluate, adapt, motivate, train a retail employee, but also samples of regulatory documents, instructions, reporting forms. The issues of personnel security are covered in detail, practical recommendations on the preparation of large-scale corporate events are given. All methods are described on the principle of "take it and do it!". The book is based on many years of practical experience of the author in large federal networks, such as "Sportmaster", "Ostin", "Tableware Center". For students and teachers of economic profile, as well as ambitious owners, heads of small and medium-sized businesses, store directors, administrators, HR managers and, of course, job seekers who want to build a career in retail business.
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