Обмен и возврат
How to return a product?
Carefully pack the product in the original packaging with all комплект items.
(Products sold as sets must be returned as sets)
Fill out the application
The return application must be attached to the order.
Attach a copy of the receipt and indicate the return method.
(By postal transfer or transfer to a bank account)
Send the parcel to the address:
LLC “ALL4U MARKETPLACE”, Tashkent, Yakkasaray District, Humo Street, 57
Inform us
After you have sent the parcel, please also send a copy of the email to: support@turbo.market
Reasons for product return and exchange
Items in the cart can be exchanged or returned if your product meets certain criteria, including availability in stock.
Products listed and delivered on TURBO.market but sold by another seller cannot be exchanged, but they can be returned.
You can exchange the product in the “Your Orders” section if the returned item was not purchased under a promotion (except for promotional offers with free delivery), the returned item is not subject to a restocking fee, the item was purchased using a credit or debit card, and the exchange item meets the other eligibility criteria listed below.
Exchange for another size or color
Exchange is available for clothing, sports goods, footwear, children’s products, jewelry, and watches that differ in size or color.
The item for exchange must meet the following criteria:
A new item of a different size or color, similar to the returned product. It is supplied and sold by turbomarket.uz.
Reasons for product return and exchange
You can exchange items that correspond to your orders. If the item is not eligible for exchange or you received it as a gift, you need to return the original item and place a new order.
To exchange the product
Return or replace items
Go to your orders and select
Reason for return
Select the item you want to exchange and choose the reason from the menu.
Products listed and delivered on TURBO.market but sold by another seller cannot be exchanged, but they can be returned.
If the item you are exchanging costs less than your original purchase, we will refund the difference. If the new item costs more, you will need to pay the price difference.